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Download : Chip Bell Service Magic The Art of Amazing Your Customers Kaplan Business (2003).pdf

Service Magic: The Art of Amazing Your Customers
ISBN:0793164672 by Ron Zemke and Chip R. Bell Dearborn Financial Publishing ⓒ 2003 (248 pages)

Service magic is an art and depends on developing customer rapport, excellent timing, and many hours of practice. In this book, the authors demonstrate inventive and fun approaches to customer service. …(To be continued )
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[원서] Chip Bell - Service Magic The Art of Amazing Your Customers-Kaplan Business (2003)

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[원서] Chip Bell - Service Magic The Art of Amazing Your Customers-Kaplan Business (2003)

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